Momentum Foods Pty Ltd (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Privacy and Other Legislation Amendment Act 2024.
1. Contact Information
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
📍 Address: 469-471 Hammond Rd, Dandenong South VIC 3175
📧 Email: [email protected]
2. What Information We Collect
We may collect the following personal information from you:
- Name
- Email address
- Phone number
3. How We Collect Information
We collect personal information through:
- Website sign-ups (e.g., when you subscribe to our mailing list)
- In-person events, such as the Gluten Free Expo
4. How We Use Your Information
We use your information to:
- Send marketing communications, including promotional emails about new products, offers, and updates
- Respond to customer inquiries
You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at: [email protected].
5. Data Storage & Security
Your personal information is securely stored on our secured servers, with limited access to authorized personnel only. We comply with Australian data protection laws to ensure your data remains safe.
6. Sharing Your Information
We do not share, sell, or disclose your personal information to third parties.
7. Your Rights & Control Over Your Data
You have the right to:
- Access, update, or request deletion of your personal information by contacting us at [email protected]
- Opt out of marketing communications at any time via the unsubscribe link in our emails or by contacting us
8. Cookies & Website Tracking
We do not currently use cookies or tracking technologies. However, if we introduce these in the future, we will:
- Notify users and provide options to manage preferences
- Explain how tracking tools are used to improve user experience
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies before providing personal information.
10. Legal Compliance
Momentum Foods Pty Ltd complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). If you have concerns about how your data is handled, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
11. Complaints & Dispute Resolution
If you believe your personal information has been mishandled, please contact us at [email protected]. We will investigate and respond promptly. If you are not satisfied with our resolution, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be:
- Posted on our website with the latest revision date
- Communicated via email if they significantly affect how we handle your data
Last updated: March 2025